1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
We use cookies and similar technologies (such as local storage and pixels) to improve your experience on ViHi.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| theme | Stores your theme preference (light/dark) | 1 year |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language | Stores your language preference | 1 year |
| recently_viewed | Tracks recently viewed profiles | 30 days |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may place cookies include:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For secure payment processing
- Intercom/Support Tools: For customer support chat functionality
Please refer to the respective privacy policies of these third parties for more information about their cookies.
4. How to Control Cookies
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. The following links may be helpful:
4.2 Opt-Out Tools
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4.3 Impact of Disabling Cookies
Please note that if you disable or delete cookies, some features of our platform may not work properly. Essential cookies cannot be disabled as they are required for the website to function.
5. Do Not Track
Some browsers have a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. We currently do not respond to Do Not Track signals.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: [email protected]
General: [email protected]